Data and Business Intelligence

Digging For Data & Driving Intelligence

Business Intelligence

Our BI services and solutions leverage IBM Cognos to help transform your organizational data into intelligence that aid in making fact based business decision. This, in turn, allows your organization to understand customers better, respond quicker to dynamic market conditions and ultimately transform into a data-driven enterprise.

Our end-to-end services comprise:

  • BI Consulting including a strategic roadmap definition for business intelligence, landscape assessment & health check services
  • Implementation comprising  interactive dashboards, scorecards,  on-demand reporting, budgeting and planning, scenario modeling and mobile solutions for BI
  • Upgrades and Migrations consisting of migration from other platforms to IBM Cognos, upgrades from Cognos 8 to Cognos 9 or Cognos 10
  • Managed services which come in the form of enhancements and new feature additions, Cognos administration, release management, configuration management, corrective and adaptive maintenance

Data Warehousing

Our BIDW practice offers a comprehensive suite of data warehousing services to help enterprises overcome the challenges of voluminous and siloed data, data quality issues and unstructured data formats.

Benefits

  • Data modeling 
  • Data warehouse development
  • ETL 
  • Data Mining
  • Data integration
  • Master data management
  • Support & maintenance

Data Integration & Migration

  • ProSynergistics has extensive experience in implementing data integration solutions that span ETL, Big Data integrations, BI platform integrations, unstructured data handling and enterprise content integration. Our experts are well versed with Data Integration tools such as Informatica, Ab Initio, IBM Infosphere Datastage, Microsoft SSIS, Hadoop, Talend and Pentaho to meet each of your business requirements.
     
  • Enterprises often experience the need to migrate data from a legacy system to a more modern platform. With eContent Migrator - our own migration framework, ProSynergistics helps businesses make a quick, secure and hassle free transition to the new platform migration with no risk of data loss or disruption.

Data Visualisation

Give your teams the power of interacting with data they way they like it, when they want it. ProSynergistics delivers self-serviceable business intelligence helping organizations speed up their time to insight by creating interactive, visual reports using Tableau.

Benefits

  • BI & dashboard consulting 
  • Performance analysis
  • Tableau implementations & integration 
  • Mobile BI Solutions
  • Customised dashboards – to fit your specific business / industry needs

Big Data

ProSynergistics’ Big Data management practice helps your enterprise manage and derive value out of the sheer volume, variety and velocity of data generated from the ever-increasing sources. We combine 3 decades of information management experience and expertise on a variety of Big Data management and integration tools such as Hadoop, MongoDB, Talend and Pentaho to transform your organization to a truly data driven enterprise.

Our expertise spans across the ideation-to-implementation journey; right from planning your data management strategy, implementing data warehouses to building the analytics and visualization frameworks necessary for your enterprise to uncover insights.

Benefits

  • Consulting: From defining the data management strategy and architecture to cluster sizing and deployment planning
  • Implementation Services: UI development, customization, migration, application integration and testing
  • Support services including application support, enhancements, performance tuning and operational support

Enterprise Content Management

Effective Enterprise Content Management is essential for organizations looking to manage their information lifecycle from inception to disposal and everything in between. By combining the capture, search and networking of documents with digital document management and workflow, organizations can utilize ECM to improve efficiency while reducing costs. 

ProSynergistics’s Enterprise Content Management (ECM) practice helps clients maximize their technology investments by delivering solutions that provide real value to the business. Clients benefit from a cross-functional team with a unique blend of technical expertise and business acumen. ProSynergistics’s creative designers, information architects and business analysts delivers business solutions, stunning designs and exceptional user experiences while also addressing regulatory, risk and compliance requirements. ProSynergistics’s primary ECM Solutions include Microsoft SharePoint, Office 365, Sitecore, Kentico, .NET, Salesforce.com, SQL Server suite and Azure.

ANALYTICS

Today’s businesses are bound to face multiple, concurrent challenges and threats like increased competition, rising customer expectations, globalization, edge cutting regulations, defied consumer loyalty and rapid evolving technologies. In this, highly cluttered business environment the competitive edge of ProSynergistics is our ability to know more and instantaneously through systematic scientific knowledge discovery using data and also the prowess to act on the problem with the acquired knowledge combined with our vast experience.

Customer Insights Analytics

Most of today’s organizations are shifting their focus from product centric view to customer centric view. ProSynergistics focuses on assisting to understand client’s customers first in terms of their life-stage, tastes, need, aspirations, beliefs, their current product experience, satisfaction level and finally their future potential to stay with business and contribute to profit. A typical Customer Life Cycle involves,

Customer Acquisition
Focus on quality of prospect, future potential profit using Acquisition and Profile models through predictive analytics. Based on potential Differential relationship strategies are devised.

Product Activation
Focus on first time product usage, tracking customer experience by applying Activation and profile models. Increases active customer base.

Customer Enhancement
Focus on increasing customer profitability, product holding by use of Consumption increase model. Kick off new Cross-sale, Up-sale programs by utilizing Cross-sale, Affinity and Proximity models.

Customer Retention
Focus on retaining good customers through persistent and customer attrition models. Involves proactive customer retention and win-back programs.

Customer Lifetime Value
Focus on long term profitability. Strategically exerts value build-up programs, brand building majorly by use of propensity, financial modeling and customer segmentation.

Sales Analytics
ProSynergistics unifies all sales, revenue, customer, forecast and pipeline data into a single trusted view, and arrives at right sale decisions faster with more confidence. Utilizing Analytics in key areas across sales process helps to make the fact based decisions swifter. ProSynergistics factually predicts revenue by using the data, customer’s digital body language and the performance scores of sales team based on likelihood to close the deal. ProSynergistics channelizes Sales Analytics as follows

Sales Planning & Forecasting
Focus on accurate forecast and streamlined production processes by analyzing past sales volumes. Manages cash flow and creates sales quota.

Sales Force Analytics
Focus to manage territories and improve existing skilled force, technology to compete efficiently in market.

Sales Process Analytics
Focus to provide better customer experience by resolving loopholes in sales cycle. Reduces lead time and logistics costs.

Supply Chain Analytics
Companies as always are looking for competitive advantage to scale their operations, prospects and remain profitable by leveraging the information at their disposal with the help of analytics. ProSynergistics leverages the existing supply chain data from ERP systems to provide operational efficiency by enabling data-driven decisions at both the strategic and operational levels. ProSynergistics’ expertise thrives to achieve end to end optimization of resources and processes using Root Cause Analysis which covers the entire value chain from sourcing, manufacturing, distribution to logistics.

Product Life-Cycle Planning
Focus on accurate demand forecasting and revisions at launch phase; planning of finished goods/raw material inventory with budget optimization and stock level recommendations at replenish phase; focus on markdown strategy at markdown phase.

Assortment Planning
Effective assortment planning involves Shelf-space optimization, vendor classification, product dimension etc. Maximization of market share and profit can be achieved by optimal balance of product mix using in-depth Analytics.

Store Level Execution
Focus on understanding of customer’s needs and their buying habits. Refilling decision of stock based on studying the purchasing pattern of the local customers using Predictive Analytics. Product bundling strategy based on the clusters of products purchased by the local customers.

Logistics, Procurement & Network Planning
Broadly encompasses reduction/optimization of delivery time, costs (procurement, freight) and inventory network by utilizing the analytical techniques like path optimization, pattern matching, risk estimation and deviation analysis. Unique scoring model is developed to gauge the reliability, quality and cost of its supplier.

Risk Analytics
The forces that might push a company’s financial performance below expectations can be termed as Risk. In Risk management right response is to strike a balance that protects company from financial distress while allowing space for entrepreneurship. ProSynergistics leverages Analytics adroitness to provide Risk management services/solutions in a way where company is happy with the level of risk adjusted returns. Major risks involved are as follows

Market Risk
Market price movement such as value of securities, exchange rates, interest rates, commodity prices, equity etc. are accountable as Market risk. Techniques like Value at Risk (VaR) are used to devise the amount of risk and ROI.

Credit Risk
Credit scoring is the set of decision models and their underlying techniques that aid lenders in the granting of consumer credit. Customer management decisions are boosted by use of Behavioral, Collection and Application scorecards. Authenticity of customer/applications can be verified by using fraud analysis.

Operational Risk
Focuses on how things are accomplished and their resultant consequences within an industry. Business volatility is directly proportional to the level of operational risk. Risk map, predictive analytics are effective mediums to determine, tackle production and markdown risks.

Strategic Risk
Formulating strategic risk is a vital task due to its impact on the investment decisions of a company. Analytics helps the business unit managers to align their strategy with the corporate strategy. Predictive Analytics can be exploited to visualize strategic risk.