Managed Infrastructure – IT Services
We make IT Happen
Stable hosting and development environments begin with a methodical approach to setup, management, and disaster recovery, in both on premise environments as well as cloud-based solutions.
DevOps Management | Cloud Hosting | Application Performance & Scalability
Managed Services
We partner with leadership to ensure their organizations maximize value and efficiency when leveraging external resources for software related projects. Our comprehensive approach to managed services provides continuous service and the ability to scale easily saving time, money and lowering the risk compared to staffing alone. Learn more.
Our Approach
We dedicate a resource that will learn your business, establish strong relationships with stakeholders, internal team members and other 3rd party organizations as required. This single point of contact will contribute to projects (generally a software development or quality assurance role) and serve as the manager for any ramp up / ramp down as project and capacity needs change across your organization. This approach helps clients by providing:
- Risk Mitigation: Manage the onboarding of resources holistically to remove bottlenecks, increase consistency, & eliminate surprises.
- Flexible Staffing: Align staffing to business and project cycle peaks and valleys.
- Talent Acquisition: Resource pipeline, interviewing, onboarding, management and execution is all handled by ProSynergistics.
Service Offerings
Administration
Configuration management is extensive. Whether your developing your own solution in .NET or Java, or leveraging a platform like Salesforce, we can help with almost any administration activity.
DevOps | ALM | Security | Data Integration | Cloud Configuration | Salesforce Configuration
Quality Assurance
Every project begins with a clear testing strategy to maintain the highest level of quality throughout the development cycles. The inclusion of automated and integrated testing procedures improves efficiency and accuracy from start to completion.
Test Management | QA Automation | Performance Testing
Enterprise Testing
We partner with your team to ensure your organization maximizes the value of information systems investments, while mitigating key risks related to quality assurance. We employ skilled individuals who are equipped to handle your testing, development and process challenges. This includes seasoned testers, engineers and management who have worked in a variety of settings and with a host of methodologies & tools. We have a seamless global operating model so we can quickly create dynamic, scalable teams of QA experts to meet your exact needs whether onsite, offshore or back-office, or blended.
Service Offerings
Assessment & Evaluation
We partner with business and technology executives to ensure their organization’s quality assurance processes are aligned with business strategies, customer expectations, and compliance needs. We engage project members from every stage of the development lifecycle from idea inception to customer support and maintenance.
Execution & Delivery
We provide software development organizations the support in terms of: outsourcing of the QA function, providing staff augmentation on/off-shore for projects that have additional resource needs. The team will execute functional, integration, system & regression tests, delivering comprehensive results and performance metrics.
User Acceptance Testing (UAT)
We assist in establishing UAT programs, test planning, documentation and execution. We partner to drive cost out of the UAT process. Using our risk based approach we can develop the right balance of work flow coverage, error cases, and usability checks. We can lead business stakeholders through a successful and efficient UAT process.
Test Automation
We work with our clients to automate the testing effort, leading to reduced costs, faster feedback loops, and increased confidence. We look for areas throughout the development lifecycle to automate processes and tests. We assist in building automation frameworks and suggest coverage and maintainability improvements.
Quality Performance Metrics & Reporting
We develop metrics and reporting programs that provide insightful results to help you make process adjustments and program decisions. We want to help you answer questions like: How do our customers perceive our quality? What is the actual impact of a minor bug in production? Will an investment provide an acceptable Quality ROI?
Platform Testing Services
We assist IT departments with developing testing procedures for platform deployments and other internal collaboration systems. The Enterprise Testing Services group, in conjunction with the SharePoint Business Services group, has developed robust testing methodology for custom platforms implementations.